After your pickup request has been submitted, our Scheduling Office will send an email with final confirmation or any questions we have about your pickup. At any time if you would rather call and schedule with a live person, please call 608-278-2920 ext. 1, Monday through Friday 8:30 am to 5 pm, and Saturday 8:30 am to noon.

A quick note about scheduling your day...

We will schedule your pickup for a specific date, but are not able to schedule a specific time because the pickup route is scheduled to be energy and time efficient. Our drivers will call the morning of your pickup to give you an estimated time of arrival.

If you are unavailable on the day of your pickup, we have several options for you:

1. You may leave your items outside on a front porch or another area accessible to the drivers, as long as the items are covered and protected from weather damage.

2. If you could return home at some point with advance notice, drivers can call you 20-30 minutes ahead of when they plan to arrive at your home and you can meet them there.

Great! Now, please tell us what items you want to donate.

Provide as much detail as possible to ensure that we have enough room on our truck, and so that your donation receipt is accurate

St. Vincent de Paul is able to accept gently used clothing, furniture and household items that are in clean, working condition and suitable for resale in our Thrift Stores, both of which can be determined by our drivers at the time of your pickup.

Sorry, but we are unable to accept:

• • Non-working or broken items​
• • Items that are too large or heavy to safely handle
• • Items that our trained staff determine have low or no resale value, high disposal costs or that could potentially harm our staff, customers or the environment

We are unable to accept the following items in any condition:

• • Mattresses & box springs
• • Computers & computer equipment​ (SVdP discontinued its e-cycle program in April 2017)
• • Televisions
• • Sofa sleepers​ &​ reclining sofas
• • Entertainment centers
• • F​utons
• • Baby furniture items such as​ car seats, cribs & ​strollers/​walkers
• • Large appliances
• • E​xercise equipment
• • Hazardous materials
• • Construction materials

Please complete all that apply