Donations of Gently Used Goods

We’re back! Our stores will be re-opening on Tuesday, May 26th at 10 a.m. at all seven of our Dane County locations. All stores will also open up their donation centers as well. For a complete update on all of our other programs and services click on this link: COVID-19 pandemic. For monetary donations to our food pantry, free pharmacy and housing programs DONATE HERE.

ALL stores and their donation centers will be open on Tuesday, May 26th! We’re excited to see you!

STORE shopping hours (all locations): 
10 a.m. – 5 p.m., seven days a week at all locations

Safety measures will be in place at all seven stores, especially at Dig & Save. Please refer to each store’s page for any additional information regarding procedures.

DONATION hours (all locations except *Dig & Save):
9 a.m. – 5 p.m., Monday through Saturday
10 a.m. – 5 p.m., Sunday
*Dig & Save drop off donation hours are 10 a.m. – 5 p.m. all seven days of the week

It will be a no-contact drop off and we will be asking donors to remain in their vehicles and we will unload it for them from their trunk or backseat.  We will also be asking that everything be contained for ease of unloading and storage. PLEASE do not drop off prior to the opening of the drive-throughs.

What You Can Donate:

• Clothing, furniture and household items that are in clean, working condition and are suitable for resale in our stores
• Nonperishable food for our food pantry

Sorry, but no:

• ​Non-working or broken items​
• Items that are too large or heavy to safely handle
• Items that our trained staff determine have low or no resale value, high disposal costs or that could potentially harm our staff, customers or the environment
• Mattresses & box springs
• ​Computers & computer equipment​ (SVdP discontinued its ecycle program in April 2017)
• Televisions
• Sofa sleepers​ &​ reclining sofas
• ​Entertainment centers
• ​F​utons
• Baby furniture items such as​ car seats, cribs & ​strollers/​walkers
• Large appliances
• ​E​xercise equipment
• Hazardous materials
• Construction materials

Get ready to donate:

Click for our handy packing guide!

• • Please make sure that all small, loose items are packed either in boxes with the flaps closed or in bags that are tied shut (for soft goods only).
  • In most cases, furniture should remain fully assembled. If you think an item would need to be taken apart to be moved, please ask the receptionist when you schedule your pick-up.

Scheduled/no-contact pickups

Call (608)-278-2920 between 9 a.m. and 5 p.m., Monday through Friday, to request a scheduled, no-contact home pickup.

Pickup notes
1. At this time we are only able to accept clothing, shoes and small household items that are properly packed and fully enclosed in boxes or bags. Due to limited staffing to load, store and process items, we are unable to take furniture or other loose items not properly packed in boxes or bags.
2. This is a no–contact pickup service, and items must be left outside; drivers will be unable to enter any buildings, including apartments and retirement homes, so please leave items outside in an easily accessible area (on covered front porch, in driveway, in or near garage, or if need be alongside curb and clearly marked “for donation.”)
3.  Weather permitting, donations should be placed outside by 7:30 a.m. on your day of pickup.

(Items must protected from weather damage. If it is raining on the day of your pickup, please plan to wait to receive notice from your driver about our truck’s approximate ETA, prior to putting items outside if they would be exposed, and then please protect them with a tarp or some other covering to keep them dry).

Pickup area schedule
1. Mondays and Wednesdays (All Madison 537xx, 53562 zip codes)
Madison, Monona, Fitchburg, and Middleton
2. Fridays (Out-of-town and associated zip codes)
Cottage Grove 53527, Cross Plains 53528, DeForest 53532, McFarland 53558, Oregon 53575, Stoughton 53589, Sun Prairie 53590, Verona 53593 and Waunakee 53597

Need a receipt?

Click here to print a goods donation receipt to complete for your records or taxes.

Is my donation tax-deductible?

In 2018, the tax laws changed, but the good feeling of helping someone else and having a cleaned out, organized closet, garage or kitchen never changes!

Visit the IRS website to help you understand goods donations and deductibility.

** We know that while safer at home, many of our supporters have been reducing what they no longer need around the house and are anxious to promote reuse & recycling through our stores. We look forward to “upcycling” donations of gently used goods now into sales later that will support our mission of helping our Dane County neighbors in need.